
DVLA Rules
Keeping Records
You must see the original documents that prove an individual’s identity and entitlement to the registration before you can supply a number plate to them. Legislation states that you must keep a record of their name, address and entitlement. Your customer must provide one document from each of the categories below to enable you to keep records and verify their details before making a number plate. You must keep this sales record for three years and show it to a police officer, DVLA/DVSA/Trading Standards enforcement officer if they ask to see it.
Identity Documents
The following documents are accepted to confirm a name and address:
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driving licence
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utility, Council Tax or rates bill from the last 6 months
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bank or building society statement from the last 6 months
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national identity card
Registration Entitlement
The following documents are accepted to confirm the entitlement to the registration number:
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vehicle registration certificate (V5C or V5CNI)
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green ‘new keeper’ slip from the V5C or V5CNI
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certificate of entitlement (V750 or V750NI) to the number
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retention document (V778)
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a renewal reminder for vehicle tax or SORN (V11 or V11NI)
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temporary registration certificate (V379 or V379NI)
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a number plate authorisation certificate (V948) with an official stamp from the Driver and Vehicle Licensing Agency (DVLA)
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an electronic number plate authorisation certificate (eV948 or eV948/2)
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a letter of authorisation from a fleet operator (including lease or hire company) quoting the document reference number from the registration certificate
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if your fleet is in the new V5C on demand scheme (also called ‘V5C suppression’), a PDF of the vehicle’s details from the view vehicle record service
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UK trailer registration certificate (VTRC)
Useful Links
For more information regarding record keeping, go to the official documents published by the DVLA below.